Check In and Check Out Arrivals from 12.00 PM to 7.00 PM, preferably on Saturday. Departures by 11.00 AM, unless other written arrangements. Upon Your arrival in Florence, please call the number received with the booking confirmation to arrange a meeting for key delivery, home and linen explanation. Please be aware that You must show a valid ID of the people staying in the apartment to our representative, giving us a copy of them. When leaving the apartment please return the keysto our office (in case of keys loss you’ll have to pay for the lock substitution). Occupancy The maximum number of people who may accomodate in the apartment must match the number of people indicated at the time of booking confirmation. We won’t accept more people than that number. Household Linen Weekly linen change (towels, tablecloth, sheets). Responsibility Casa Vacanza Martelli is not responsible for any damage, fire, theft, power cut or water, electricity, gas or others, poor service, caused by You during the stay. However, you can make sure that we will help You for any problem You may have, always.

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